A Device Helpdesk Solution to Diagnose, Remedy Issues and Assist End-users.
With the Avalanche Remote Control plug-in, administrators can remotely diagnose over WLAN or WAN to remedy both applications and device settings, or simply provide assisted guidance for an end-user. This reduces mobile device down-time and increases end-user productivity.
Avalanche Remote Control provides administrators with the capability to command both stylus and keyboard actions while receiving real-time views of the target device display.
- Depth of support
- Minimize costs in resolving issues
- Keep your mobile workforce working
- Intuitive file explorer
- Fully functional device skins
- Avalanche MC integration
- Dashboard of key device parameters
- Flexible connectivity options
- Broad platform support